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Email Deliverability · Workflow Automation

Fixing Weekly Live-Event Emails That Were Not Reaching the Inbox

Online coaching business (name withheld)

Inboxlanding in the Primary inbox on live test
3+ daysof set-up and testing (per Ahsan)

The challenge

A coaching business ran an "Every Saturday" workflow - a reminder email one hour before its free livestream event plus a live-event SMS - but the email was not delivering: it had a deliverability problem.

Project implementation

  • Reworked the email sending set-up behind the "Every Saturday" workflow in GoHighLevel (more than three days of set-up and testing, per the walkthrough).
  • Sent the live-event email through the workflow to participant addresses and confirmed placement in a real inbox.
  • Recorded the live test as proof: the email arrived within minutes, in the Inbox with the Inbox label.

Results

  • Live proof test: the previously failing email landed directly in the inbox with the Inbox label, and a second test email arrived about a minute later.
  • No before/after rate figures are available for this client.

Evidence

The "Every Saturday" GoHighLevel workflow
The "Every Saturday" GoHighLevel workflow
The live-event email received in the inbox
The live-event email received in the inbox
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